Last Updated: April 24 2025
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Overview
At Essential Mind Psychiatry, your privacy is important to us. We are committed to protecting your personal health information in accordance with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you receive services through our clinic or visit our website, https://www.essentialmindpsychiatry.org.
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Information We Collect
We may collect the following information:
- Personal Information: Name, date of birth, address, phone number, email.
- Health Information:Medical history, diagnoses, treatment plans, medications, and communications with providers.
- Payment Information:Insurance details and billing information.
- Technology Data:IP address, browser type, access times when using our website or patient portal.
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How We Use Your Information
We use your information to:
- Provide psychiatric and mental health services.
- Coordinate care with other health professionals at your request.
- Process payments and insurance claims.
- Schedule and remind you of appointments.
- Respond to your inquiries and improve our services.
- Comply with legal and regulatory requirements.
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How We Share Your Information
We do not sell your information. We may share your information with:
- Health insurance companies for billing purposes.
- Health care providers involved in your treatment.
- Service providers (e.g., electronic health record vendors) under strict confidentiality.
- Regulatory authorities when required by law (e.g., for public health or legal processes).
- Emergency services (e.g., 911 or 988) if you are at risk of harming yourself or others.
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Your Rights:
You have the right to:
- Access and request a copy of your health records.
- Request corrections to inaccurate health information.
- Request restrictions on certain uses or disclosures.
- File a complaint if you believe your privacy rights have been violated.
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Data Security
We implement administrative, technical, and physical safeguards to protect your personal and health information. All communications are encrypted, and access to your data is limited to authorized personnel only.
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Communication Preferences
We may communicate with you via phone, email, or text message. You have the option to opt out of non-essential communications at any time. Consent for communication is collected during intake.
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Use of Website and Cookies
Our website may use cookies to improve your browsing experience. We do not track users for advertising or sell browsing data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
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Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date.
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Contact Us
If you have any questions about this policy or your privacy rights, please contact at info@essentialmindpsychiatry.org or call us (469)257-3389 / (469) 257-3393.